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RETURNS AND EXCHANGES

RETURNS AND EXCHANGES

If you are not satisfied with your order, you can exchange or return your item.

Postage costs are not covered by BoutiqueAdrénaline and are the responsibility of the customer.

Any request for return or exchange must be made to shop@boutiqueadrenaline.com within 7 days of the delivery date. All returns must be authorized before being returned to us. An authorization number will be sent to you at this time. Any merchandise returned without an authorization number will be automatically returned to the sender at his expense.

All merchandise must be returned in the original condition of purchase: unworn, unused, unaltered and all tags must still be in place. Shipping costs are not refundable. Shipping costs are always at the customer's expense, unless the item is defective. In this case, shopadrenaline.com will pay the cost of return according to its conditions.

Customers should make sure to post the item to return within 5 working days following the issuance of the return authorization number. Otherwise, a credit will be issued and no refund will be granted.