As the situation with Covid-19 evolves day by day, our top priorities in these difficult times remain the health and safety of our employees, customers and communities.
Orders received Monday to Friday between 10:00 a.m. and 16:00 p.m. (ET) are executed the same day (excluding holidays). Orders received during the weekend, holidays or outside opening hours will be executed on the next working day.
Please count 1 to 2 days during very busy periods such as sales or parties.
Due to the high volume of orders and employee protection measures, order processing may be delayed from 24 to 48 hours.
PICKUP IN STORE
In-store pickup is available. Choose the "store pickup" option in the "delivery" section during checkout.
Local delivery (Carignan, Chambly, Marieville, Richelieu, St-Angèle and St-Mathias) is ensured by the fast delivery service "Barbu Delivery".
DELIVERY IN CANADA
Delivery is free for most orders of $ 50.00 or more (delivery 3 to 5 days), and $ 10.00 for almost all other orders in Canada (with exceptions).
All orders are delivered from Canada via Canada Post. Purolator, UPS or FedEX can also be used depending on the best service for each individual order. You will be informed of the carrier once the order has been processed.
(Exceptions: The price for transportation may vary depending on the destination and the size and / or weight of the item. For example Oversized items like surfboards, wakesurfs and similar items.)
The rate for other countries is subject to change. Please contact us if you would like to have it delivered elsewhere in the world.
TIME LIMITS AND RESPONSIBILITIES
Shipping times may vary depending on the availability of the goods. Please allow 4-7 business days for delivery. We reserve the right to refuse delivery of any order. We are not responsible for lost packages or delivery times. We can not refund if your order is lost or damaged.